Website: www.tuwerkitchen.ae
Company Name: Tuwar Traditional Kitchen
Location: Dubai, United Arab Emirates
1. Introduction
Tuwar Traditional Kitchen (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request catering services, or communicate with us.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
Full name
Company name
Email address
Phone number
Delivery address
Billing information
2.2 Business Information
Catering requirements
Event details
Custom meal requests
2.3 Technical Information
IP address
Browser type
Device information
Pages visited
Cookies and usage data
3. How We Use Your Information
We use the collected information to:
Respond to inquiries and quotation requests
Process catering orders and deliveries
Provide customized proposals
Improve our website and services
Send service-related communications
Comply with legal obligations
We do not sell, rent, or trade your personal data to third parties.
4. Legal Basis for Processing (UAE Compliance)
We process your personal data based on:
Your consent
Contractual necessity
Legal obligations
Legitimate business interests
All data processing is carried out in accordance with applicable UAE data protection laws.
5. Sharing of Information
We may share your information with:
Delivery service providers
Payment processing providers
Government authorities (if legally required)
IT and website hosting providers
All third parties are required to maintain confidentiality and data protection standards.
6. Data Retention
We retain personal data only for as long as necessary to:
Fulfill catering services
Meet accounting and tax obligations
Resolve disputes
Comply with legal requirements
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
Unauthorized access
Disclosure
Alteration
Destruction
However, no online transmission can be guaranteed 100% secure.
8. Cookies Policy
Our website may use cookies to:
Improve user experience
Analyze website traffic
Store user preferences
You can disable cookies through your browser settings. Disabling cookies may affect website functionality.
9. Your Rights
Under applicable UAE data protection laws, you may have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion (subject to legal obligations)
Withdraw consent
Object to certain processing activities
To exercise your rights, contact us at:
Email: Admin@tuwerkitchen.ae
10. Third-Party Links
Our website may contain links to third-party platforms (e.g., social media). We are not responsible for their privacy practices. Please review their privacy policies separately.
11. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.
12. International Data Transfers
If data is transferred outside the UAE for processing (e.g., cloud hosting), appropriate safeguards will be implemented to ensure data protection compliance.
13. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. The updated version will be published on this page with a revised effective date.
14. Contact Information
If you have any questions regarding this Privacy Policy, please contact:
Tuwar Traditional Kitchen
Al Nahda Road, Dubai, UAE
Phone: +971 50 296 4555
Email: Admin@tuwerkitchen.ae